Core Care is an SMWS service designed to give customers ongoing support and essential website help beyond basic hosting alone. It is intended for customers who want help keeping their website maintained, supported, and moving in the right direction without needing to handle every technical detail themselves.
What Core Care is for
Core Care is built for customers who:
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Want more than just server space
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Need help with ongoing website upkeep
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Want a trusted point of contact for website-related support
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Prefer a more guided experience than basic DIY hosting
What Core Care may include
Depending on your service setup, Core Care may include help such as:
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Basic website support
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Ongoing guidance for site updates
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Assistance with common website issues
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Help coordinating hosting, website, and domain-related needs
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A more managed experience than standard self-service hosting
Who Core Care is best for
Core Care is a good fit for:
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Small business owners
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Customers who do not want to manage everything alone
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Website owners who want support available when issues come up
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Customers who want help maintaining momentum after launch
Core Care compared to basic hosting
With basic hosting, you are mainly receiving the hosting service itself. With Core Care, you are adding an ongoing layer of support and guidance to help you manage your website more confidently.
Important note
Core Care is not the same as full hands-free website management unless your service specifically includes that level of support. It is designed to provide a stronger support layer without necessarily taking over every part of your website for you.
Notes
Exact Core Care features may vary depending on the hosting plan or service package attached to your account. Always review your service details for what is included in your specific plan.
Need help?
If you are not sure whether your plan includes Core Care or want to know if it is the right fit for your website, contact support and we will help you review your options.
