Keeping your account details up to date helps make sure you receive billing notices, support replies, and important service information. This article shows you how to update your information in the SMWS client area.
Steps to update your account details
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Log in to your SMWS client area.
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Go to your account profile or account details section.
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Review your current information.
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Update any details that need to be changed.
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Save your changes.
Information you may be able to update
Depending on your account, you may be able to update:
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Name
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Company name
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Email address
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Phone number
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Billing address
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Password
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Security settings
Why this matters
Accurate account information helps with:
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Receiving invoices and payment reminders
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Getting support responses
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Verifying account ownership
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Making sure your service information stays current
If your email address changes
Be careful when changing your login email address. Your updated email may become the address you use to log in and receive account notifications.
If you cannot change something
Some account details may require help from support for security reasons. If you cannot edit a specific field, contact us and we will review it with you.
Notes
Always make sure your email address and billing information are current so you do not miss important messages about your services.
Need help?
If you are unable to update your account details or are unsure where to make changes, contact support and we will help you.
