SMWS offers different levels of hosting support so you can choose the setup that best fits your needs. The main difference between DIY, Managed, and Hands-Free hosting is how much of the work you handle yourself and how much support is included.
DIY Hosting
DIY Hosting is best for customers who are comfortable managing their own website setup and day-to-day tasks.
With DIY Hosting, you typically:
-
Set up and manage your website yourself
-
Handle your own content changes
-
Manage your own tools, installs, and settings
-
Use hosting as the foundation, with less direct help included
DIY Hosting is a good fit if you like working hands-on and want more control over the technical side.
Managed Hosting
Managed Hosting is for customers who want hosting plus an added layer of support and guidance.
With Managed Hosting, you typically:
-
Get help with common hosting-related needs
-
Receive more support than basic self-service hosting
-
Have a more guided experience when issues come up
-
Get assistance that helps reduce the technical burden
Managed Hosting is a good fit if you want support available but may still handle some parts of your website yourself.
Hands-Free Hosting
Hands-Free Hosting is for customers who want the most supported experience.
With Hands-Free Hosting, you typically:
-
Rely on SMWS for more of the hosting-related process
-
Get help with setup, connection, and common technical tasks
-
Spend less time managing the technical side yourself
-
Have a more done-with-you or done-for-you experience, depending on plan scope
Hands-Free Hosting is a good fit for business owners who want to stay focused on running their business instead of managing hosting details.
Simple comparison
Here is the easiest way to think about it:
-
DIY means you do most of it yourself
-
Managed means you get support and guidance along the way
-
Hands-Free means you get the highest level of help and involvement from SMWS
Important note
The exact features included in each level can vary by plan. Always review your product or service details to see exactly what is included with your account.
Notes
Choosing the right hosting level depends on your comfort with technical tasks, how involved you want to be, and how much support you want from SMWS.
Need help?
If you are not sure which hosting level is right for you, contact support and we will help you compare your options.
